Returns & Exchanges
At The Skinny Food Co, we want you to be completely satisfied with your purchase, which is why we offer a 14-day return window for unopened and unused products. Please ensure all items are returned in their original packaging to qualify for a full refund or exchange.
Return Process
- 1.Check Eligibility
Verify that your items are unopened, within the 14-day return period, and in their original condition as per our hygiene standards.
- 2.Contact Support
Email our customer service team with your order number and reason for return to receive a unique Return Authorization number.
- 3.Package Your Items
Securely pack the products including a note with your order number and Authorization code to prevent any delays in processing.
- 4.Ship and Track
Send your parcel using a tracked courier service to our distribution center and retain your proof of postage until your refund is confirmed.
